Wipro Recruitment 2023 For Freshers | System Engineer Jobs At Wipro, Apply Now

Wipro Recruitment 2023:- Are you a talented and dedicated System Engineer looking for an exciting opportunity to showcase your troubleshooting skills? Join our team in Hyderabad and become a key player in providing technical support and maintaining the stability of our IT systems. If you’re passionate about resolving technical issues, optimizing system performance, and working in a dynamic environment, we want to hear from you.

Post Name System Engineer
DateSeptember 13, 2023
Short Info.Wipro Corporation Limited is inviting applications for the position of System Engineer. Here you are given complete information about the job. Must read the complete article for complete information.

Wipro Recruitment 2023 Overview

Company Name Wipro
Post Name System Engineer
Job Type Full Time, Work from Office
LocationHyderabad, India
Official WebsiteWipro.com
Salary Upto 3,00,000 PA
CategoryTech Hiring

About Wipro

Wipro Company helps companies improve Worker and customer experiences. It provides practical solutions that get results quickly and aid businesses in transforming for the experience-driven era.

By utilizing the power of thousands of pre-built solution accelerators, they provide outcomes rapidly. Some of the biggest companies in the world, including YP, Cardinal Health, Coca-Cola, eBay, Facebook, Home Depot, Sony PlayStation, Moen, and IBM, trust Apprise as a partner.

Wipro Recruitment 2023 System Engineer

Job Description:

As a System Engineer, your primary responsibilities will include:

Roles & Responsibilities For System Engineer Job

  • Utilize excellent communication skills and empathy to interact with customers, including handling irate customers with professionalism and pacifying their concerns.
  • Troubleshoot and resolve base operating system issues, and demonstrate a strong willingness to learn and adapt to new technologies.
  • Provide remote support for troubleshooting Windows, Outlook, Teams, Citrix, VDI, VPN, Security Applications, and related issues.
  • Answer incoming calls and respond promptly to customer emails.
  • Manage and resolve customer complaints effectively and efficiently.
  • Identify and escalate complex issues to supervisors when necessary.
  • Offer product and service information to customers while providing solutions to their queries.
  • Conduct research using available resources to address customer concerns.
  • Utilize applicable software to identify and resolve customer complaints.
  • Route calls and tickets to the appropriate resources and domains for efficient problem resolution.
  • Document all call information according to standard operating procedures.
  • Recognize, document, and report trends in customer calls to the management team.
  • Create Standard Operating Procedures (SOPs) for new issues and their resolutions.
  • Maintain call logs and generate reports as needed.

Wipro Recruitment 2023 Qualifications:

  • Proven experience in desktop support or a similar technical role.
  • Excellent communication skills and the ability to empathize with customers.
  • Strong technical knowledge and troubleshooting skills for operating systems and various software applications.
  • Familiarity with Windows, Outlook, Teams, Citrix, VDI, VPN, and Security Applications.
  • Exceptional problem-solving abilities and a commitment to customer satisfaction.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
  • Flexibility and willingness to adapt to evolving technologies and customer needs.

How To Apply For System Engineer

To apply for the post of Wipro System Engineer, follow these steps:

  1. To begin, click the Apply Now button given below.
  2. You can now access the Wipro official website.
  3. Read the official announcement for further information.
  4. Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
  5. You press the final submission button at this point and wait.
  6. On your screen, your application form will display.

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