Trigent Software Recruitment 2023 – Job For Freshers – Graduate Jobs – Jobs In INDIA

Post Name Technical Support – Voice / Blended
DateSeptember 5, 2023 
Short Info.Trigent Software is inviting applications for the position of
Technical Support: Voice / Blended. Here, you are given complete information about the job. Read the complete article for complete information.

Trigent Recruitment 2023 Overview

Company Name Trigent
Post Name Technical Support – Voice / Blended
Job Type Full-Time
Experience Freshers Eligible
LocationBangalore/ Bengaluru,Karnataka
CategoryPrivate Jobs
Official WebsiteTrigent.com
SalaryFresher Salary: 25 CTC (20k take home)

Exp: 32 CTC (27k take home)

About Trigent Company

Trigent Software is a trusted name in the IT industry, known for its cutting-edge solutions and unwavering dedication to client satisfaction. With a global presence and a diverse range of services, Trigent is at the forefront of technological innovation. Join a company that values expertise, teamwork, and continuous learning.

In the areas of infrastructure, cloud, mobility, BI, analytics, product engineering, QA & testing, IoT, big data, and artificial intelligence, we provide end-to-end consulting services, design, development, and managed services.

Why You Should Join

  • Competitive Compensation: Enjoy a competitive salary package with attractive incentives.
  • Health and Wellness: Prioritize your well-being with comprehensive health insurance.
  • Career Growth: Chart your career path with guidance and opportunities for advancement.
  • Learning and Development: Enhance your skills through training and workshops.
  • Collaborative Work Environment: Thrive in a collaborative culture that fosters creativity.

About the Profile: Technical Support – Voice / Blended

Trigent Software is on the lookout for dynamic individuals to join their Technical Support team. If you have a passion for technology, excellent communication skills, and a problem-solving mindset, this role could be the perfect fit for you.

Roles and Responsibilities

  • Serve as a crucial link between clients and technical systems, ensuring smooth operations.
  • Respond to customer-reported incidents through various channels, including voice, email, chat, and self-service.
  • Identify, investigate, and diagnose issues, providing timely resolutions or assigning tasks to the appropriate team.
  • Follow incident management processes to ensure efficient issue resolution.

Qualifications Required:

  • A bachelor’s degree.
  • ITIL or technical certifications (preferred).

What Skills Are Required:

  • Strong incident management skills.
  • Knowledge of O365, MS Office Suite, Active Directory, and hardware and software troubleshooting.
  • Excellent verbal and written communication with email etiquette.
  • Exceptional problem-solving and analytical abilities.
  • Outstanding customer service skills.

Location

This opportunity is based in Bangalore, Karnataka, offering you the chance to thrive in India’s Silicon Valley.

Training and Interview Rounds

  • Initial screening: Application review and skill assessment.
  • Technical interview: Assessment of technical proficiency and experience.
  • HR interview: Alignment with Trigent Software’s values and culture.

How To Apply For a Technical Support – Voice / Blended

To apply for Technical Support – Voice / Blended, follow these steps:

  1. To begin, click the Apply Now button given below.
  2. You can now access the Trigent official website.
  3. Read the official announcement for further information.
  4. Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
  5. You press the final submission button at this point and wait.
  6. On your screen, your application form will display.
NotificationClick here
Email IDNagarathna_G@trigent.com
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FAQ

Do I need prior technical support experience?

While prior experience is beneficial, Trigent Software welcomes candidates with a passion for technology and a willingness to learn.

How can I prepare for the interview?

Research Trigent Software’s services and values. Be prepared to discuss your technical skills and problem-solving abilities.

What growth opportunities are available at Trigent Software?

Trigent Software offers a platform for continuous growth, with avenues to advance your career based on performance and skill development.

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Deepak

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