|Customer Service Executive
|July 29, 2023
|Nykaa Fashions is inviting applications for the position of Customer Service Executive. Here you are given complete information about the job. Must read the complete article to derive all the relevant information.
Nykaa Fashions Recruitment 2023 Overview
|Customer Service Executive
|July 29, 2023
|Pan India (will be decided during interview)
|At least 1 year of experience in Calling
|Any (BPO/KPO etc) Preferable candidate can be from Ecommerce background.
|Up to 3,00,000 PA
About Nykaa Fashions Company
With the goal of encouraging customers to choose the fashion and lifestyle options that are most suited to them, we established Nykaa Fashion in 2018 as a curated and controlled marketplace.
We provide a large range of products across pricing ranges to serve women, men, and kids from various demographic groups.
Currently, Nykaa Fashion offers more than 1.8 million goods from 1,500+ companies in five consumer categories: women, men, kids, tech, and home. To cater to the different customer journeys within our platform, we merchandise across a number of categories within these consumer groups, including western apparel, Indian wear, lingerie, footwear, bags, jewelry, accessories, athleisure, home décor, bath, bed, and kitchen. We provide a variety of brands, including well-known national names, global brands, luxury brands, and up-and-coming labels.
Why Join Nykaa Fashions
- Nykaa Fashions believe in great work experience for their clients who can focus on the company’s development. it gives great benefits to people working with them.
- Benefits such as Job Training, Soft Skill Training, Free Transport, Conditional Work From Home, Health Insurance, Free Food, Team Outings as well as Education Assistance are some of the basic things Nykaa confers on the employees.
Nykaa Fashions is seeking a motivated and enthusiastic individual who can work with the team in handling client operations. They must be problem solvers and can do query solving easily for people who avail of Nykaa’s services.
The candidate must be genuine and interested in the company’s development for making the company a huge success.
This position is suitable for candidates who are eager to learn and gain practical experience in the field.
What Will be Your Role at Nykaa Fashions
- Till the inquiry is resolved, respond to normal consumer inquiries via calls, chat, and emails.
- Every day, review orders for potential store assignment problems and deal with them.
- Look into consumer complaints concerning online product representations, such as erroneous photos or descriptions, and make the necessary improvements.
- Manage client accounts, including providing information to customers about their order histories, returned shipments, order status, and all other common requests.
- Keep a record of all incoming queries in a customer service log, noting client requests, product flaws, delivery mistakes, etc.
- Compile and report quarterly to sales, technology, design, and merchandising on trends in customer service.
- Address and resolve store concerns in conjunction with Operations.
Any graduate who is interested can apply.
Skills and Requirements
- Excellent communication skills both verbal and written in both English and Hindi language.
- Confident and a problem-solving attitude.
- Prompt and responsive to consumer queries.
- Can be able to guide well and be eager to learn.
- Implementation of creative skills.
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Pan India (will be decided during the interview). It is a work-from-office and full-time work job role and you must be regular.
The company is only going to take 2 rounds of interview that is resume shortlisting and an HR round to check your abilities and communication skills with the passion for the job you are applying for.
How To Apply For Customer Service Executive
To apply for Customer Service Executive at Nykaa Fashions Recruitment 2023 you need to follow these steps:
- To begin, click the Apply Now button given below.
- You can now access the official notification on the company’s page.
- Fill out your resume in the mail given below on the careers page.
- Describe your passion for applying for this join in order to show that you deserve the job well.
- You are good to go once you send the mail with your updated resume.
- Your profile and application will reach the company.
|Mail us your resume at firstname.lastname@example.org
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What is the salary offered by Nykaa Fashions to Customer Service Executive?
To a Customer Service Executive at Nykaa Fashions, 3 LPA is the salary offered.
What is the job location of Nykaa?
The job location of this company will be decided once you apply for the job and during the interview.
What is the Education Requirement for job at Nykaa?
A Graduate with Bachelor’s degree is eligible to apply for this job.