Mphasis Recruitment 2023 – Jobs For Freshers -Latest Jobs in India – Apply Now

Post Name TR Customer Support Officer 
DateJuly 13, 2023
Short Info.Mphasis is inviting applications for the position of
TR Customer Support Officer. Here you are given complete information about the job. Must read the complete article for related information.

Mphasis Recruitment 2023 Overview

Company Name Mphasis
Post Name TR Customer Support Officer 
Job TypeRegular, Full-Time
LocationPune – India
Experience Freshers
CategoryPrivate Jobs
SalaryUpto 3,50,000 PA
Official Websitemphasis.com

About Mphasis

Mphasis uses cutting-edge technology to assist companies in transforming their industries internationally.

The Front2BackTM Transformation strategy used by Mphasis reflects the company’s commitment to customer centricity.

Front2BackTM gives clients and their end consumers a digital experience that is highly personalized (C=X2C2TM=1) because of the exponential power of the cloud and cognition.

Through the integration of digital technologies into legacy settings inside a company, Mphasis’ Service Transformation approach shrinks the core’ and enables companies to remain competitive in a changing world.

Building successful connections with high-profile clients requires Mphasis’ fundamental reference architectures and tools, speed, and innovation with domain understanding and specialization.

Why Join Mphasis

Follow a path that leads to great career enhancement and leads the way to success. Mphasis is an organization that will make you feel valued and with this, you can learn and grow. Several employee benefits of this company will include:

  • Life & Personal Accident Insurance.
  • Medical Insurance.
  • Leaves.
  • Salary Advance.
  • Work From Home as per needs.
  • National Pension Scheme.
  • Care Policy.
  • Learn While You Earn

Summary of the Position

Be the one asset for the company that is a customer service officer. Responding to customer service requests, identifying the best solutions, and updating client accounts or services are all duties of the customer service officer.

Job Description of TR Customer Support Officer

  • To make Outbound calls for Insurance Data Entry and Data Verification
  • Capture appropriate notes as per the call-out made.
  • Encounter new problems that demand to innovate and find solutions at breakneck speed.
  • Leverage learning to improve performance and change behaviors to address current business realities and future possibilities 

Requirements For this Job Role

Any person who has graduated from any stream is welcome to apply for this job position. Even those freshers who are currently pursuing their degrees and have time to serve the company can apply.

  1. Basic computer knowledge
  2. Good communication
  3. Certifications Needed: None

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Location

Pune – India. This is a full-time, in-office job position. You need to be a regular employee at the workspace.

Training and Interview

You will be given an orientation and training from the company as to how the work needs to be done. Following is the process of the interview that is followed:

The primary recruitment process includes the following steps,

  1. Aptitude Test
  2. Psychometric Tests
  3. Personal Interview
  4. Communication Test

Once you are done with these and pass these rounds you will be given an offer letter.

How To Apply For TR Customer Support Officer 

To apply for TR Customer Support Officer at Mphasis, follow these steps:

  1. To begin, find the application link that is given below.
  2. Click the “Click Here” button mentioned below.
  3. You can now access the official website of Mphasis.
  4. Read the official announcement for further information.
  5. Go down the page, then accurately complete the process by submitting your necessary information in the link you see.
  6. You press the final submission button at this point after filling in the required details and wait.
  7. On your screen, your application form will display.
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FAQ

What is the salary of ATR Customer Support Officer?

The salary of TR Customer Support Officer is around 2,00,000 PA

What is the job location for the post of TR Customer Support Officer at Mphasis company?

Pune is the job location for the post of TR Customer Support Officer at Mphasis.

What is the recruitment process to be a TR Customer Support Officer at Mphasis?

The candidate has to have successfully complete Aptitude Test
Psychometric Tests
Personal Interview
Communication Test
to be TR Customer Support Officer at Mphasis.

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Deepak

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