|Senior Process Executive – Voice (Digital Operations)
|Aug 22, 2023
|Cognizant is inviting applications for the position of Senior Process Executive – Voice (Digital Operations). Here you are given complete information about the job. You must read the full article for related information.
Cognizant Recruitment 2023 Overview
|Senior Process Executive – Voice (Digital Operations)
|Gurgaon, Haryana, India
|Rotational with Flexibility for Night Shift (24×7)
Job Vacancy: Senior Process Executive – Voice (Digital Operations)
Cognizant (Nasdaq-100: CTSH) is a globally recognized professional services company that specializes in transforming clients’ business, operating, and technology models for the digital era. Our unique approach, centered around industry-specific insights and consultative strategies, empowers clients to envision, build, and run more innovative and efficient businesses. With headquarters in the U.S., Cognizant ranks 185 on the Fortune 500 list and is consistently regarded as one of the world’s most admired companies.
We are seeking a dynamic and experienced Senior Process Executive to join our Digital Operations team in Gurgaon, Haryana. The successful candidate will play a pivotal role in people development and client-facing activities related to account management, customer support, and digital marketing. The role requires strong communication skills in French, German, or Italian, in addition to proficiency in spoken and written English. If you’re passionate about driving excellence in client engagement, possess a knack for developing talent, and thrive in a dynamic 24×7 work environment, this role might be your perfect fit.
- Utilize your one year of experience in people development and account management to engage and nurture client relationships effectively.
- Demonstrate your client-facing skills through exceptional account management, customer support, and digital marketing efforts.
- Leverage your fluency in French, German, or Italian, along with excellent communication skills in English, to engage with clients and stakeholders seamlessly.
- Embrace a rotational shift schedule, including the flexibility to work night shifts as required.
- Uphold strong work ethics and showcase the ability to work independently with minimal supervision.
- Employ an objective and analytical approach to decision-making, contributing to the enhancement of operational processes.
- Excel in coaching and guiding team members, fostering their growth and development.
- Display proficiency in new technology adaptation, quickly becoming an expert in emerging tools and platforms.
- Showcase a strong understanding of Google Ads, online advertising, and familiarity with other ad-serving platforms.
- Utilize your advanced MS Excel skills, including Functions and Pivot Tables, to analyze and present data effectively.
- Craft high-quality training materials and decks when needed, contributing to knowledge sharing and team development.
Communication and Behavioral Skills:
- Exceptional coaching and feedback skills, with a history of developing individuals and teams.
- Excellent interpersonal skills that enable effective client interactions and team collaboration.
- Strong communication skills in spoken and written English, along with fluency in French, German, or Italian.
Technical / Functional Skills:
- Rapid adaptability to new technologies and a track record of becoming proficient quickly.
- Robust knowledge of Google Ads, online advertising, and familiarity with other ad-serving platforms.
- High degree of proficiency in MS Excel, including advanced features like Functions and Pivot Tables.
- Ability to create high-quality training materials and decks for knowledge dissemination.
Cognizant offers a competitive compensation package and an inclusive work environment that values diversity and growth. As a part of our team, you’ll have the opportunity to contribute to cutting-edge projects and collaborate with professionals from diverse backgrounds.
If you’re ready to take your career to the next level and make a meaningful impact in the digital operations domain, apply now and become a part of the Cognizant family!
To apply, please submit your resume and cover letter detailing your relevant experience and language proficiency.
The location for the position of Senior Process Executive – Voice (Digital Operations) at Cognizant is Gurgaon, Haryana, India.
How To Apply For Cognizant Recruitment 2023
To apply for Cognizant Recruitment 2023, follow these steps:
- To begin, find the “apply link” that is given below.
- Click the “Click Here” button mentioned below.
- You can now find yourself on the career page of Cognizant Careers Page.
- Read the job listing carefully.
- If your skill set matches the job specification of the open position, click on the “Apply” option. It will take you to the application form.
- Fill in your credentials correctly and upload your resume for the reference of the employer.
- You press the final submission button at this point and wait.
- On your screen, your application form will display.
|Join Telegram channel
|Join Whatsapp Group
What is the location of the Senior Process Executive – Voice (Digital Operations) job at Cognizant?
The location for the position of Senior Process Executive – Voice (Digital Operations) at Cognizantis Gurgaon, Haryana, India.
How many rounds of interviews will be conducted by Cognizant?
After resume screening for candidates, they will be shortlisted for two interviews, that is one technical interview and the other HR interview.